I have had no success at all using the Android app to search. In Basic search, typing in any common name (Smith) just shows a progress wheel for a fraction of a second, then it stops with no results. Also, if I try to use Advanced search,sometimes I can select United States from the drop down and at other times, nothing is displayed in the Country drop down. And I have never seen any drop down entries for State nor County.
Am I doing something wrong? I need help on doing searches with the app.
I have uninstalled and reinstalled the app at least 3 times. Also I have tried clearing cache and data a few times.