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Cant access photo requests or thank you messages

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I have several messages of thanks and photo request but when I click on them, they won't load
asked Sep 3, 2017 in Support Requests by Craig Proctor BG Rookie (720 points)
Iam having similar problems and have just reported it to support. I am unable to open messages from other users of the type "A BillionGraves user would like to say thank-you." The message just loads continuously and does not display. However other messages such as photo requests and family notifications open and display normally. I really hope support fix this quickly.
Still cannot access messages in my inbox

1 Answer

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Hi Craig,

A number of users are experiencing the same problem, which has been reported to Support.

Hopefully it will be fixed soon.

Cheers Jim
answered Sep 5, 2017 by Whitejaegar BG Master (90,540 points)