Welcome to the BillionGraves Community! An amazing community of users from every corner of the globe here to help you in your BillionGraves endeavors! Join the movement and connect with others to create the world's largest GPS cemetery database!
Welcome to BillionGraves Q&A, where you can ask questions, receive support, and look at answers from other members of the BillionGraves community.

3,165 questions

4,103 answers

4,448 comments

2,725 users

Cant access photo requests or thank you messages

1 like 0 dislike
21 views
I have several messages of thanks and photo request but when I click on them, they won't load
asked Sep 3, 2017 in Support Requests by Craig Proctor BG Rookie (720 points)
Iam having similar problems and have just reported it to support. I am unable to open messages from other users of the type "A BillionGraves user would like to say thank-you." The message just loads continuously and does not display. However other messages such as photo requests and family notifications open and display normally. I really hope support fix this quickly.
Still cannot access messages in my inbox

1 Answer

0 like 0 dislike
Hi Craig,

A number of users are experiencing the same problem, which has been reported to Support.

Hopefully it will be fixed soon.

Cheers Jim
answered Sep 5, 2017 by Whitejaegar BG Master (90,540 points)
...