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I have several messages of thanks and photo request but when I click on them, they won't load
asked in Support Requests by Craig Proctor BG Rookie (760 points)
Iam having similar problems and have just reported it to support. I am unable to open messages from other users of the type "A BillionGraves user would like to say thank-you." The message just loads continuously and does not display. However other messages such as photo requests and family notifications open and display normally. I really hope support fix this quickly.
Still cannot access messages in my inbox

1 Answer

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Hi Craig,

A number of users are experiencing the same problem, which has been reported to Support.

Hopefully it will be fixed soon.

Cheers Jim
answered by Whitejaegar BG Master (93.5k points)