HELP ME PLEASE - Can't get BG to assign photos to my profile - I tried again today and same outcome.
I photographed and uploaded about 100 photos yesterday, but when I go to the computer to transcribe, they are not assigned to my user profile, so they are not in my photos. They are in the correct cemetery and pins are in correct location.
This afternoon, I did a few test photos in my garden, using a very close cemetery already in the BG system but no records in it yet. I got the same outcome.
Android Samsung centura, old but was functional as of January which is the last ime I was able to get out for photos.
I sent a request to Support but thought I would see if anyone else has this issue or has any ideas how to fix it.
Anyone having any suggestions about what might be wrong?